Discussion topic for week 1: Examining Sample Papers for WA1 and WA2
Your response to this discussion topic is due by this week Friday at midnight Eastern Standard Time (EST).
You are also asked to respond to at least one other student in the class on their response.
Your response to your fellow student is due by this week Sunday at midnight Eastern Standard Time (EST).
WRTG 393 students,
The first two writing assignments for the class are as follows:
- WA1: three personas for WA2
- WA2: a set of instructions on how to complete a task on a website
The following link takes you to a sample paper for writing assignment #1:
WA1: Sample WA1 – personas for Banana Blossom
The following link takes you to a sample paper for writing assignment #2:
WA2: Sample WA2 – set of instructions for ordering online from Banana Blossom.
- Read through the assignment instructions for WA1 And WA2.
- Read through the two sample papers.
- Watch the video that reviews both sample assignments.
Answer the following questions:
- For each persona in the sample paper for WA1, please point out at least one pain point or unique situation.
- Select one of the personas in the sample paper for WA1. How do the instructions in the sample paper for WA2 accommodate that persona?
- What website are you considering for WA2? In addition, what task will you write instructions for on this website?
SOLUTION
Each persona has distinct pain points or challenges while ordering meals online. For example, Steve Thomas an English instructor, prefers not to create an account because he does not intend to place regular orders from Banana Blossom. This causes friction for him because many online platforms encourage account formation to simplify future orders. Melanie Johnson, an analyst, is facing a different difficulty. She must guarantee that her order includes a certain meal from the “entrée specials” and plan a pickup for later in the day, which may cause scheduling and item selection difficulty. Finally, Jared Sampson, a dog trainer, is concerned about sharing his personal information online and being bombarded by the restaurant thereafter. His unfamiliarity with internet ordering heightens his nervousness, making the process even more scary.
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