Discuss with your colleagues how a health care organization (HCO) can promote a culture of compliance and responsibility. Compliance is a term that connects to both legal and ethical responsibilities. See The Joint Commission Code of Conduct. How do these codes impact HCO ethical behavior?
Format.
Through your research, identify a specific organizational structure or program that illustrates compliance with a law, the Joint Commission, or another Code of Conduct?
- Provide a summary description in your own words. Don’t forget to use a citation for the compliance program. EXAMPLE: Is it a training program? A handbook? An immunization initiative? A patient care involvement program? A financial management practice? Penalties for fraud detection and reporting in the organization? Policy development? Procedure (SOP) creation? Benchmarks? Engaged QA/QC consultants?
- Note which specific legal violations this program could address or prevent.
- Advise which HCO setting this program work best in.
- In what way does this program serve as a “best practice” for other HCOs.
- Is this “best practice” specific to just this setting?…
SOLUTION
To promote a culture of compliance and accountability, a healthcare organization (HCO) must incorporate compliance into both its legal and ethical frameworks, recognizing that these factors influence patient care and organizational integrity. Compliance includes adhering to legal standards, ethical values, and best practices that protect patient rights, employee well-being, and regulatory conformance. According to Chassin (2020), the Joint Commission’s Code of Conduct, for example, promotes ethical norms such as honesty, fairness, and respect, which are consistent with legal requirements while also shaping the behaviors anticipated in healthcare environments. This alignment encourages HCOs to use a dual approach, addressing both compliance and ethics, to create an environment in which safe, excellent care becomes the norm. This holistic approach influences ethical behavior by establishing high accountability standards and compelling institutions to prioritize patients’ interests, maintain transparency, and respond to misconduct immediately.
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