Topic: How KM will stem the tide of losing talent and improve communication among departments?

Directions:

1. BY SATURDAY, complete the following:
   • Create a transcript for a PPT presentation, using the template below, discussing the major points for this week:
     • Address the issue of losing personnel from the scenario example and how KM can help stem the tide of good people leaving the company.
     • Address the issue of production or company performance glitches mentioned in the case scenario. Your presentation should include all of the issues presented to date to include Dawn/SECI model; Helmut; Harry and Imogine and missing files; Amid; Asian branch; cultural considerations and more.
     • Make at least three recommendations as to how GDD might effectuate KM practices to solve all the problems suggested in the case scenario.
     • Explain why these recommendations would work. Be sure to consider the multidisciplinary nature of KM and how these recommendations might reach across the company to touch all departments and divisions.
   • In your answer consider the company profile and case study facts to support the recommendations as well as the class material.
   • You must use course material to support your responses and APA in-text citations with a reference list.
   • Before submitting your initial post to this discussion, submit it in the form of a Word document or PPT to [Week 7 Brainstorming Discussion Dropbox] for review by Turnitin.
2. THROUGHOUT THE WEEK, complete the following:
   • Respond to your classmates three or more days throughout the week. Remember you are trying to develop the best answers to the questions as possible. Your classmates are doing the same so read the posts carefully looking for the best ideas being presented.  The goal is that by the end of the week the class will come to some consensus as to the best answers giving you the chance to submit the best ideas in the final post.
   • You must use course materials to support your responses. Ensure you include in your comments where in our readings you they can find  the supporting materials so they can improve their final posting.
   • Participation must be reflected in the final post so grades will be affected by the content portion of the post if participation is not shown. Therefore, it is important to get in the class often and with the idea of improving your initial post with the discussion so that the final grade will be the best you can deliver.
3. BY TUESDAY, complete the following:
   • Attach your final post in the classroom by 11:59 PM ET
   • The final post must reflect the brainstorming activities and should be different than the Saturday initial post.
   • The final post must include a variety of sources from the class material as well as the use of scenario or case study facts where appropriate.

SOLUTION

Knowledge Management at GDD

• Overview of GDD’s current challenges like losing talent, communication breakdowns, and performance glitches.
• How KM can provide solutions for cross-department collaboration
• Focus on key case scenario like Dawn’s SECI model, Helmut, Harry and Imogine, Amid and the Asian branch.

Explanation:

• The goal is to address the core causes of GDD’s high turnover and communication breakdown by applying knowledge management(KM) practices. These tactics will encourage knowledge sharing, reduce knowledge loss and increase general communication, ultimately boosting the company’s performance. We may provide relevant actionable recommendations by structuring the KM debate around real-world company concerns for example Dawn’s SECI model, issues with Harry and Imogine’s missing files.

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